For our customer, Microsoft Deutschland GmbH, we will fill the following position for the Munich location as soon as possible:

Account Coordinator (m/f/d)

Veröffentlicht vor 1 Monat

Your tasks

  • Support the Sales Account Team across varying tasks including (and not limited to) Excel creation and analysis, supporting the surfacing of optimizations and customer account analysis, PBi dashboard creation and account administration
  • Serve as an inter-team point of contact, gathering escalation information and client/business impact to send escalations from internal teams to partner teams to quickly and professionally resolve client issues
  • Track all requests using a ticketing system and work closely with stakeholders to complete tasks, troubleshoot and resolve issues
  • Effectively follow process and guidelines
  • Review account health and provide proactive search optimizations
  • Coordinate with team members to manage daily team workload and schedules
  • Help foster innovation in tools and processes to make the team more effective and efficient
  • Stay up to date with new product releases and reporting functionality

Your skills

  • 2+ years search or digital media experience
  • 2+ years working in a sales or customer service organization/role
  • Readiness and capability to learn search engine marketing
  • Problem solver and multitasker who can partner well with other teams
  • Collaborative teammate who can build successful team relationships with partners 
  • Excellent written and verbal communication skills
  • Experienced using Excel to analyze information, including data manipulation, V-Lookups, creating and using pivot tables, and data analysis
  • Experience using Microsoft Office tools (Excel, PowerBi, Outlook, Word, PPT)
  • Fluency in English and German
  • Fluency in a third language will be considered a plus


AVANTGARDE Experts is the leading specialist in providing marketing, communications and sales experts. We also offer attractive positions for young academics, graduates, specialists and executives in digital marketing, engineering, supply chain management and purchasing as well as HR & Office. Apply today and find your dream job!


Then we look forward to receiving your meaningful, English-language application including a half-page, English-language cover letter as well as your availability and salary expectation via our online portal.

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