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For our customer, Microsoft Deutschland GmbH, we will fill the following position for the Munich location as soon as possible:

Commercial Business Operations Manager (m/f/d)

Vollzeit
Senior
München
Veröffentlicht vor 1 Monat

Your tasks

  • Business Support and Customer Engagement
  • Manage the rhythm of business with the CSS sales team, including pipeline review, sales process coaching and acting as the point of escalation 
  • Ensure pipeline health, track and advance leads to conversion
  • Navigate and resolve blockers on e.g. allocation, credit line and account setup
  • Support and perform quality assessments and optimizations on customer facing communication and quoting
  • Troubleshoot operational issues as they surface; propose changes to systems/ processes to fix root causes
  • Collaborate closely with internal teams to identify opportunities to improve systems, processes, and programs
  • Internal reporting of sales KPIs including revenue, inbound call traffic and conversion 
  • Partner with EMEA buying/planning team on forecast and supply
  • Share campaign and project results, learnings and best practices with key stakeholders and colleagues
  • Improve and apply processes and best practices to ensure project success, measure outcomes and maximize impact

Your skills

  • Bachelor’s Degree (B.S./B.A.) or equivalent experience required, relevant fields of study include Business Administration, Computer Science
  • Preferred 3-5 years related experience in sales operations or in business development. eCommerce or B2B experience desirable 
  • Relationship focused and driven providing excellence in service, sales, and marketing
  • Excellent communicator, sound verbal and written communication skills in English and another European language, preferably German
  • Self-driven, proactive team player with innovative ideas
  • Thrive in a fast-paced, dynamic environment
  • Deep customer focus and understanding
  • High-level attention to detail

Über AVANTGARDE Experts

If you would like to work in Sales you have come to the right place with us! We introduce top-jobs in the field of Sales at attrative costumers all over GermanyDon’t hesitate to apply and find your dreamjob with AVANTGARDE Experts!

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