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Published 28 days ago

For our client, Microsoft Deutschland GmbH, we are filling the following position with immediate effect in Frankfurt am Main:

Data Center Maintenance Technician (m/f/d)

Full-time

Professional

Frankfurt

Your Job Description

Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption
Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs)
Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance
Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists
Assists and provides guidance to other technicians to complete challenging or complex tasks
Completes required training aligned to the role and workload; observes more experienced technicians to gain hands-on experience and relevant on-the-job training

Your qualification profile

High school diploma, GED, or equivalent
Basic knowledge of computer hardware and components
Good experience supporting IT equipment or related technology
Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC)
Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word)
Experience in working in a Data Center
Strong written and spoken English skills required

We offer

30 days holiday
Working time account with full overtime compensation
Attractive employee discounts with numerous top suppliers
Permanent contact person during the entire process / assignment

About AVANTGARDE Experts

If you are a digital native, AVANTGARDE Experts is the right place for you! We place exciting positions in the digital industry throughout Germany - from Junior Social Media Manager to Senior Project Manager Digital (m/f/d). Apply now for one of the many positions with our attractive clients!